"What does it mean if my claim is pending, or not payable at this time?"
Many claimants see these messages and aren't sure what, if anything, they need to do about them.
"What if I see a message to contact the call center or speak to an agent?"
This could refer to a few different situations, and you may not need to speak to an agent at all.
"My claim shows $0 in the WBR amount."
If your claim status is "Filed," with a zero ($0) amount in the Weekly Benefit Rate (WBR), we are still reviewing your claim.
I just lost my job. Now what?
Learn about New Jersey Unemployment Insurance and see if you're eligible for benefits.
How do I complete an application?
Get step-by-step instructions for our application process and find out what happens after you file.
You can have your benefits deposited directly to your bank account, or loaded onto a prepaid Bank of America debit card.
We offer opportunities for unemployed workers to obtain job training or education while collecting benefits.
Knowing what to expect in the mail can help you better manage your Unemployment Insurance claim.